/ Operations Manager
Welcome to my professional portfolio
As a highly knowledgeable and experienced executive in Food & Beverage Operations, I have led multiple outlets and teams to success. My exceptional organisational and communication skills have enabled me to build strong relationships with team members, guests, and stakeholders. Here, you will find an overview of my career, showcasing my accomplishments,
New Venue Openings
I have a proven track record in project management, collaborating with architects, designers, and builders to create exceptional spaces. Additionally, my experience in designing efficient kitchen and restaurant flows, establishing supply chains across Australia, implementing booking systems, and leading training and development initiatives has contributed to the success of numerous new ventures. Furthermore, my marketing acumen, working with marketing departments and PR agencies, has led to impactful launch events and grand openings.
Driving Efficiency and Innovation
AI Bots for Specialised Businesses
Trained AI bots tailored to specific industries, such as hospitality and customer service, to automate repetitive tasks and provide instant support to customers.
Franchise Management System
Developed a comprehensive franchise management system that enabled smooth operations across multiple locations.
Gym Management Systems
Created a gym management system that efficiently handled member registrations, class scheduling, and billing processes.
Learning Management System (LMS)
The LMS provided a flexible and interactive platform for employees to access training modules, track progress, and acquire new skills.